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Property Enquiry Chatbot

Property enquiries arrive at midnight and go cold before anyone reads them.

Outcome: Multi-turn context retained — a changed requirement reshapes the suggestions

Build time
2 days
Year
2025
Client
Concept build — real-estate scenario
Engaged for
AI Automation · Conversational UX · Lead Qualification
Timeline
2 days · 2025
Built with
GPT-4 · React · WebSocket · MongoDB

Overview

A conversational agent for property enquiries that describes matching listings, asks the qualifying questions a salesperson would, and offers to book a viewing — holding context across the whole thread so a constraint mentioned late reshapes the earlier suggestions instead of resetting them.

The challenge

Property buyers browse late and enquire once. If nobody answers, they are on a competitor's listing within minutes. A scripted form-filler does not help, because the useful part of the conversation is the follow-up: a buyer who says "I want property in Ahmedabad" three messages in expects everything after that to respect it. Losing that context makes the bot worse than a plain contact form.

What we did

We built a conversational agent that describes matching properties, asks qualifying questions, and offers to schedule a viewing — holding context across the whole thread so a later constraint reshapes the earlier suggestions rather than resetting them. Replies stream over a WebSocket so the answer appears as it is written, and conversations persist so a returning buyer is not starting again.

Key decisions — and why

  • Context across turns, not per message

    In the demo the buyer changes the city mid-conversation and the agent re-scopes its listings to match. That single behaviour is what separates a useful assistant from an autoresponder.

  • Always close on a next step

    Every branch of the conversation ends by offering a viewing. A chatbot that answers questions without asking for the appointment is a cost centre.

  • Streamed replies over WebSocket

    Tokens appear as they generate. A reply that writes itself out reads as fast even when the full answer takes a few seconds.

The build

Property Enquiry Chatbot — the delivered ai & automation build
Property Enquiry Chatbot as delivered
Property Enquiry Chatbot — an unedited recording of the working build. Muted, and it only plays once scrolled into view.

Built with

  • GPT-4
  • React
  • WebSocket
  • MongoDB

The outcome

  • [RESULT PLACEHOLDER — Het to add: conversations handled, viewings booked, and whether this is live with a client]
  • Multi-turn context retained — a changed requirement reshapes the suggestions
  • Every conversation branch closes by offering a viewing
  • Streaming replies, so the wait never reads as a hang

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